Archive for the ‘Productivity’ Category

Leading Geeks

July 26, 2009

Paul Glen, C2 Consulting has written an insightful book on “Leading Geeks”. He covers three areas: 

  • Geeks themselves, their motivation etc. 
  • Geek Work ie., the nature of their work 
  • Leaders, how do leaders manage them.

 A fast read and great book.Geeks

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Managing the Professional Services Firm by David Maister

July 26, 2009

Maister says, “Principles (or values) are the most effective management tools” for PS firms. He calls on the PS firms to align their actions based on their espoused values.

He advocates…
– Close, trusting relationships with clients
– negotiating clear goals
– having good client communications
– managing the project team effectively…

Gerald Weinberg, says the consultant should be prepared to return his fees if the client did not get value from the advice!

Thoughtful Quotes

July 26, 2009

Three core beliefs expounded in “A business and is beliefs” by Thomas J. Watson Jr., IBM:

  1. Have respect for the individual
  2. Give the best company service of any company in the world
  3. Pursue all tasks with the idea that they can be accomplished in a superior fashion

Steve Ballmer on Microsoft’s focus in these trying times (Gartner ITxpo 2008 – Oct 2008)

  1. Help Customers to make information available to employees, partners and customers.
  2. Agility in business and
  3. Cost.

“For IT specialists, Expertise alone does not inspire trust and credibility. Successful IT specialists work on their trustworthiness and build good relationships with clients at the same time…” Barbara Beshein, et al SMR Summer 1997.

“Not all problems have a technological answer, but when they do, that is the more lasting solution.”
– Andy Grove, Founder of Intel Corporation
“How you handle your own time, is in my view, the single most important aspect of being a role model and leader”, Andy Grove in High Output Management

Toyota Production System

July 26, 2009

Kai = Change; Zen = for the better:- Kaizen = Continuous Improvement

Three Ms in the Toyota Production System
• Muda – Any activity that consumes resources without creating value for the customer
• Mura – Unevenness in an operation; for example, an uneven work pace in an operation causing operators to hurry and then wait.
• Muri – Overburdening equipment or operators

Seven Wastes – The categorization of the seven major wastes typically found in mass production:
1. Overproduction: Producing ahead of what’s actually needed by the next process or customer. The worst form of waste because it contributes to the other six.
2. Waiting: Operators standing idle as machines cycle, equipment fails, needed parts fail to arrive, etc.
3. Conveyance: Moving parts and products unnecessarily, such as from a processing step to a warehouse to a subsequent processing step when the second step instead could be located immediately adjacent to the first step.
4. Processing: Performing unnecessary or incorrect processing, typically from poor tool or product design.
5. Inventory: Having more than the minimum stocks necessary for a precisely controlled pull system.
6. Motion: Operators making movements that are straining or unnecessary, such as looking for parts, tools, documents, etc.
7. Correction: Inspection, rework, and scrap.

Five related Japanese terms, describing workplace practices conducive to visual control and lean production
1. Seiri: Separate needed from unneeded items-tools, parts, materials, paperwork-and discard the unneeded.
2. Seiton: Neatly arrange what is left-a place for everything and everything in its place.
3. Seiso: Clean and wash.
4. Seiketsu: Cleanliness resulting from regular performance of the first three Ss.
5. Shitsuke: Discipline, to perform the first four Ss.